1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Home address

• Information you provide through forms or communications

• Service preferences and history

2. How We Use Your Information

We use your personal information to:

• Schedule and manage caregiving services

• Communicate with you about your care

• Send service updates, appointment reminders, and urgent notifications

• Improve our customer support and operations

3. SMS/Text Messaging

If you opt in to receive SMS messages from us:

• We use your phone number to send you updates, reminders, and important care-related messages.

• SMS consent is not shared with third parties or affiliates for marketing purposes.

• You can opt out of SMS messages at any time by replying “STOP.”

4. Who We Share Your Information With

We do not sell your personal information. We may share it only with:

• Our internal team for scheduling and care delivery

• Business service providers (e.g., software platforms) who help us operate—under strict privacy agreements

5. Your Choices

• You may opt out of SMS/text messages at any time by replying “STOP.”

• You may request access, updates, or deletion of your data by contacting us at: [your email address or phone number]

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

7. Updates to This Policy

We may update this Privacy Policy. The latest version will always be posted here with the updated date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📞 (941) 308-9993
📧 connect@seniorcareondemand.com
🌐 www.seniorcareondemand.com