Privacy Policy & SMS Terms

SMS Consent Communication
Phone numbers and SMS consent information obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Message Frequency
Message frequency may vary. You may receive up to 10 SMS messages per week regarding care scheduling, caregiver updates, appointment or visit confirmations, schedule changes, care coordination, and other customer care communications.

Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier and plan. These fees may vary for domestic or international messages.

Opt-In Method
You may opt in to receive SMS messages from CareOnDemand by submitting an online form and voluntarily checking the SMS consent checkbox.

Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. You may also contact CareOnDemand directly to request removal from SMS communications.

Help
For assistance, reply HELP, visit www.seniorcareondemand.com, or call 941-308-9993.

Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures
Message and data rates may apply. Message frequency may vary. Reply STOP to opt out at any time. Reply HELP for assistance. Please see our Privacy Policy & SMS Terms & Conditions for additional information.

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SMS Consent and Data Sharing

Mobile information, SMS opt-in data, and text messaging consent will not be shared, sold, rented, or provided to third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in operating our communications systems, scheduling systems, website, or business operations when necessary to provide our services. These providers may only use the information as necessary to perform services on our behalf.

SMS opt-in consent and mobile numbers collected specifically for text messaging purposes will not be shared with third parties for marketing purposes.

How We Share Information

Care On Demand does not sell your personal information.

We may disclose information when reasonably necessary to:

• Provide services requested by you

• Coordinate services with authorized caregivers or service providers

• Operate our website or communication systems

• Comply with applicable laws, regulations, court orders, or legal processes

• Protect the rights, safety, or property of Care On Demand, our clients, caregivers, or others

Cookies and Website Technology

Our website may use cookies and similar technologies to help the website function properly, understand website traffic, and improve the user experience.

You may adjust your browser settings to limit or disable cookies. Certain features of the website may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic communication, or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website and business operations may use third-party service providers, including website hosting, scheduling, communications, analytics, payment processing, and telecommunications providers.

These third parties may process information according to their own privacy policies and applicable agreements with Care On Demand.

Your Choices

You may contact us to:

• Request that we update or correct your personal information

• Ask questions about how your information is used

• Request removal from certain communications

• Opt out of SMS messages by replying STOP

• Opt out of non-essential email communications

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

Changes to This Policy

Care On Demand may update this Privacy Policy periodically.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy, SMS communications, or our privacy practices, please contact:

Care On Demand Home Care
Website: www.seniorcareondemand.com